Privacy Policy

1. Information We Collect

We collect information that you provide directly, including account details, contact information, billing details, smart link configuration data, and support requests. We also automatically collect technical data such as IP addresses, device identifiers, usage logs, and diagnostics when you or your end users access links powered by the Service.

Where lawful, we may receive limited data from service providers (e.g., payment processors, analytics) to help deliver and improve the Service.

2. How We Use Information

We use personal information to operate and maintain the Service, authenticate accounts, provision subscriptions, process payments, provide support, monitor platform health, and deliver analytics you request. We may also use contact details to send important notices about the Service, including security alerts, updates, and billing information.

3. Legal Bases

When the GDPR or similar data protection laws apply, we process personal data on the basis of contract (to provide the Service), legitimate interests (to secure and improve the Service), legal obligations, or consent where explicitly required.

4. Sharing and Subprocessors

We do not sell personal information. We share data only with trusted service providers who perform processing on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support tools. Each provider is bound by contractual obligations to safeguard data and process it solely for our instructions.

We may disclose information if required by law, to protect our rights, or to prevent fraud or security threats.

5. International Transfers

The Service is operated from New Zealand with infrastructure in the regions noted in our documentation. When transferring personal data internationally, we rely on appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, to protect your information.

6. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Analytics logs and click history may be automatically truncated based on your plan entitlements or retention settings described in the li-nk.me documentation.

7. Security

We implement administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit, access controls, monitoring, and regular backups. No security practice is infallible, so we encourage you to maintain strong passwords, enable multi-factor authentication where available, and keep account access restricted to authorized personnel.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal information. You may also have the right to data portability and to withdraw consent where processing is based on consent. Requests can be sent to [email protected].

We may need to verify your identity before fulfilling requests, and certain data may be exempt from deletion where required by law or necessary for core Service functions.

9. End User Data

If you deploy li-nk.me smart links to your own customers, you act as the data controller for that data. We process end user data solely on your behalf. You are responsible for providing any notices or obtaining consents required for your use of our Service.

10. Children

The Service is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe information about a child has been provided to us, please contact us so we can delete it.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be posted in the portal or notified by email. Continued use of the Service after an update signifies acceptance of the revised policy.

12. Contact

Questions or privacy requests can be directed to [email protected] or mailed to R-DEV Limited, Brown Road, Hakaru 0573, New Zealand.